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MyScholarShop

Vendors, Products & Return Policies

Family Empowerment Scholarship Vendors

Founded in 1977, Alpha Omega Publications is a leading provider of PreK-12 Christian curriculum, educational resources, and services to Christian schools and homeschool families worldwide. AOP follows its mission every day by creating and providing quality Christian educational materials to thousands of students through curriculum, educational books and games, support services, and an accredited online academy.

If you have any shipping damage or have not received your order, please email us at partnersupport@aop.com or call 800-523-0988.

Return Policy

All returns require a return authorization number. To obtain a return authorization number, please email partnersupport@aop.com with your original order number, first and last name, and the items you wish to return.

LIFEPAC and Horizons curriculum must be returned in like new condition with no marks, tears, eraser marks, bent or crumpled edges, or missing pages.

The customer is responsible for the return shipping costs of returns or exchanges.

For 100% refund, items must be returned within 30 days of the invoice date.

Problem solving is the most critical 21st-century skill students need to be successful in their academic, professional, and personal pursuits. At Art of Problem Solving (AoPS), students build the problem solving skill stack needed to tackle all kinds of challenges in school and life.

As the global leader in K-12 advanced math education, AoPS has prepared hundreds of thousands of students for college and career success. Our rigorous problem-solving curriculum is designed to inspire and challenge students to push to their academic frontiers.

For middle and high school students, AoPS offers challenging online courses and a book curriculum. For elementary students, Beast Academy offers an immersive online program and captivating comic-style books where students tackle tough challenges that move them to math mastery.

Are you ready to become the next great problem solver? Join our 800,00+ student community.

Primary contact number for returns is 858-675-4555. It takes Art of Problem Solving about 3-5 days to issue credit for returned purchases after receiving the returned item.

Best Buy has the brands you know and love and the technology you need to empower, engage and support students along with services to help keep your technology up and running. We have a wide assortment of products including Chromebooks, laptops, tablets, and phones. We’ve got what you need to stay connected too like hotspots, routers and modems. We make it easy to use your technology with accessories like cables, keyboards, monitors, headphones, and desks and chairs. We make it easy to get your technology with fulfilment like in store and curbside pick up and home delivery.

What is the return policy?
Most items can be returned or exchanged if damaged or defective within 14 days of purchase. Contact Best Buy Education BusinessCare@BestBuy.com or 1-800-373-3050 Option 0 to start the process.

How will my order ship?
Depending on size and where the product is shipping from will determine the carrier. Normally, small-to mid-sized items will come USPS or UPS and larger items will likely arrive UPS.

With Beyond Personal Finance you won’t just show your teen about money and choices, you will let them experience it. How? We put the teen in the driver’s seat of his/her future from age 22-42 and let them design their life by making choices like career, car, apartment, spouse, house, investment, etc all while creating 20 budgets to see how those choices will impact their financial picture. This will be your student’s favorite class. Come see.

What is the return policy?
We are so confident that you will see financial maturation in your child that we offer a money back guarantee. If your student does not show signs of financial enlightenment after 8 lessons (60 days), simply return the book to us, including your order number, and we will issue a full refund of your course fee.

What phone number/email can parents contact for support?
Parents can contact admin@beyondpersonalfinanceclass.com for support.

One of the world’s leading suppliers of books, subscriptions, and media for education.

Items may be returned within 30 days of shipment. Items must be in new condition.

CDW is a leading information technology products and expertise provider.

CDW has a 30 day return policy from the time the unit is received. For all returns, please reach out to Brendan Walker brenwal@cdw.com or (800) 800-4239, Option 2. Please include the CDW order number and Step-Up PO # on all return requests.

Is your child struggling with their handwriting or math? Channie’s Visual Handwriting & Math Resources helps bridge the gap with our revolutionary color-coded blocks system, created by a mom! Learning is made fun and easy with Channie’s block approach that promotes stress free learning, neat writing, the mastery of consistent letters and numbers, guides for proper spacing, and builds confidence! Available in workbooks, flash cards, dry erase magnetic boards, reams, and more! Channie’s is helping build brighter futures everyday one child at a time.

If you are not satisfied with your Channie’s order, please contact us at info@channies.com and provide the following information to process a return: Name, order/PO number, and reason for return. Items can be returned within 60 days of purchase date. Thank you.

College Prep Genius is an award-winning test prep company that has been around for 17 years. We teach students how to ace tests like the SAT/ACT/PSAT/CLT… These are beatable logic tests. The higher the score, the more scholarships received for Florida’s Bright Future as well as all states.

Our program is an online eCourse that can be used as an elective. We also have other materials and books on high school prep, college prep and vocabulary building. We have taught tens of thousands of students all over the US and several other countries and have received 21 unsolicited awards.

College Prep Genius is offering free “The Path to College” webinars. Please click here to register to watch this free webinar.

What phone number/email should parents contact for returns?
Parents can contact Erin at support@collegeprepgenius.com to start the return process.

Award-winning online art lessons for aspiring artists of all ages. We offer programs focusing on art essentials, drawing, and creating famous styles from art history.

Are returns accepted?
We are on online program. We do not accept returns. If you feel your situation warrants unique consideration, contact us at randy@creatingamasterpiece.com. In that case, please identify yourself as a SUFS student.

What phone number/email can parents contact for support?
Parents can contact randy@creatingamasterpiece.com for support. We also have a message number 402-882-0017. Leave us a message and we will get back to you as soon as possible.

Talking STEM Books and recordable stickers. Empowering little innovators.

These books are extra special – they can talk! Each hardcover book has hours of STEM content that can be brought to life with our Discover Talking Pen. The pen will not just read the book to you, but you’ll also hear characters talk, sound effects, music and more! Children as young as 2 can learn STEM concepts. Older children who can read still enjoy learning in a fun and engaging way.

Also: with the recordable stickers, you can turn any book into a talking book!

What phone number/email should parents contact for returns?
Parents can call Discover Talking Pen at 515-635-4814. There is also a one-year warranty on the Talking Pen product.

At Easy Peasy Science Labs and Fair we believe in providing hands on and exciting science kits, equipment and curriculum that naturally inspires your child to learn. Our science kits provide exciting labs that follow the scientific process. Each item we sell is hand selected and designed to catch your child’s interest and to be easy to use at home. Your child should be able to open one of our products and begin learning on the spot! Microscopes, coding robots, science kits, chemistry bundles, curriculum and even dissection subscription boxes are just a few of the items we sell.

What phone number/email should parents contact for returns?

Parents can call 352-363-1398 or email Easy Peasy Science at contact@easypeasysciencefair.com to start the return process.

Film School 4 Teens offers fun, hands-on courses to teach media arts to middle and high school students with no special equipment required. We currently offer Intro to Filmmaking, YouTube for Teens, Advanced Filmmaking, Acting for the Screen, Photography for Teens and Video Editing 101. The courses are online, self paced, video based and can be done with equipment you already have. Students around the world are loving the FS4T courses whether they plan to pursue media arts or just want to be more skilled with this essential technology.

What is the return policy?
Parents have 60 days to return unused workbooks. To start the return process, please send the PO# to eliseevans51@gmail.com. Money should be deposited back into your student’s account within 30 days.

What phone number/email can parents contact for support?
Parents can contact Elise Evans at eliseevans51@gmail.com or at 623-221-0913 for support.

FlagHouse is a premier global supplier of equipment and resources for PE & Recreation, and Special Needs.

What phone number/email should parents contact for returns?
Parents can contact customer service at (800) 793-7900 or email StepUp@flaghouse.com for support.

Once the item is mailed back and received by the vendor, how long will it take to receive a credit back to the scholarship account?
The process takes around 5-7 days. FlagHouse recommends that parents keep their tracking numbers so they can follow up.

Other notes:
To return or exchange merchandise, simply follow the directions on the packing slip enclosed with your order. To return items that were shipped by truck, please call 800-793-7900, Option 0. FlagHouse cannot accept the return of a software, bathing, hygiene, or feeding product unless it is in its unopened original packaging. Please understand that FlagHouse cannot cancel custom-made items in production, nor accept their return unless defective. A restocking fee of up to 20 percent may apply.

Fun and Function offers sensory therapy and other therapeutic products.

  • Therapy swings
  • Weighted vests and blankets

Our goal is 100% customer satisfaction. To make a return, please follow these easy steps within 90 days for a full refund on the product(s). The customer is responsible for the cost of return shipping. Returned items must be new and unused, in the original packaging. Any item returned within 90 days, that is not in resellable condition, will have a 20% restocking fee deducted from the refund. Additionally, any larger items that ship by truck that are returned will also have a 20% restocking fee deducted from the refund. Clearance items and oral products cannot be returned or exchanged.

  • 1. Request a Return Authorization Number from support@funandfunction.com or call 1-800-231-6329. Briefly describe why you are returning the item(s) to help us track any issues.
  • 2. Ship the item(s) to the special mailing address that will be provided to you along with the authorization number. Do not ship it elsewhere or your refund may be delayed. Properly pack the item(s) to arrive in good condition. Include your name, address, and authorization number on the outside of the box.
  • 3. We refund your purchase once we receive the item in good, saleable condition. You will receive a refund within 4-5 business days after we receive the item.

* Exceptions Apply: Oral motor products, underwear and final sale products are non-returnable as indicated on those product pages. Selected items have a 30-day return policy, and/or a 20% restocking fee, as indicated on those product pages.

Offering high quality, modern assessments. We offer MAP® Growth™ assessments, untimed, online tests children may take at home. MAP Growth adapts to the student’s performance across grade-level, so every student gets a test that is tailored to them, whether they are working at, above or below grade-level (or even a mix of the three). Within days, parents receive detailed score reports (typically 30-60 pages) that tell them what their child knows and what they are ready to learn next, and how much academic growth is typical for students like their child.

Returns not accepted.

HP’s vision is to create technology that makes life better for everyone, everywhere — every person, every organization, and every community around the globe. This motivates us — inspires us — to do what we do. To make what we make. To invent, and to reinvent. To engineer experiences that amaze. We won’t stop pushing ahead, because you won’t stop pushing ahead. You’re reinventing how you work. How you play. How you live. With our technology, you’ll reinvent your world. HP offers world-class personal computers, printers, supplies and computer accessories at competitive prices.

What phone number/email should parents contact for returns?
Parents can call 1-800-888-0534 to start the return process, or for any questions about orders placed in MyScholarShop.

KiwiCo delivers STEM, STEAM, science and art kits that provide serious fun and hands-on learning. Find kits for kids of all ages today!

  • Subscriptions are not eligible for return or refund, so please choose a duration that best matches to your learning objectives. However, you can switch your subscription crate line (within the same price point):
    • Koala, Kiwi, Atlas, Tinker, Doodle, and Yummy are compatible for switching. Note: Yummy does not have a Deluxe option for switching into.
    • Eureka and Maker are compatible for switching.
    • Note: Panda is not eligible for switching lines.

    To switch crate lines, you will need to register a KiwiCo account using the e-mail address you provided Step Up With Students. If you already had a preexisting KiwiCo account, your subscription should be available to edit after your order has been processed.

    To request switching to a different subscription crate line, please see our support page here:
    https://support.kiwico.com/en_us/how-do-i-switch-my-subscription-to-a-different-crate-line-rkbAsvlzv

    For all general support, please reach us at schoolsgroups@kiwico.com and provide the following information:
    • Your Order Number:
    • Issue:

 

Since 1954, Lakeshore Learning Materials has been outfitting schools and educational programs across the country with innovative products, training and customized materials that span the curriculum. Our top-quality products are created by teachers for teachers to meet state and national standards in early childhood and elementary education. Plus, they reflect the latest research in teaching and child development.

How are in-store returns handled?
Lakeshore Learning no longer accepts returns at their retail locations. Please reach out to the number listed below to initiate the return process.

What phone number/email should parents contact for returns?
Lakeshore Customer Service Team can be reached via email: lakeshore@lakeshorelearning.com or phone 800-428-4414 (Monday to Friday 6am-6pm).

Once the returned item is received, how long will it take to receive a credit back to the scholarship account?
The parent’s account will be credited within 10 business days.

The most fun way to explore countries & cultures of the world from home. Award-winning, educational craft kits bring each new country to life through curated crafts, games, story books, recipes & more. Your child will learn so much about the world & the people in it. All supplies included – just open the box & explore. Loved by parents. Adored by kids! Ages 4-10yrs.

Are returns accepted?
Boxes must be returned within 15 days. Must be returned with all contents in original condition. Returns must include PO number, order number and email address associated with the order. For questions, please contact support@little-global-citizens.com. Credit will be issued within 5-10 business days.

What phone number/email can parents contact for support?
Parents can contact support@little-global-citizens.com for support.

Making the Grade College Prep Course is a 10-day, self-guided course – perfect for 8th grade on up – teaching study skills. Students will learn how to take great notes, how to read their textbooks effectively, how to write papers, how to use their time strategically, and a bunch more. No matter the subject, students will learn how to learn and how to become super students of Excellence. The course is available both online or in the traditional hardcopy version and can change their academic future immediately.

What phone number/email should parents contact for returns?
To receive credit, items must be returned in excellent condition within 10 days of receiving items. Include name, email address, and phone number of purchaser. Credit should be received within 30 days.

What phone number/email can parents contact for support?
Parents can contact Mark Pruitt at 501-827-4021 or via email at mark.pruitt@harding.edu for support.

Mango Languages is a self-paced language learning program designed to get learners speaking a language with confidence. Mango provides over 70 World Language and 21 ESL-learning options.

Are returns accepted? Mango Languages does not support returns, but they do have a 30 day free trial on their website, mangolanguages.com.

Mosa Mack Science is a new award-winning resource built for the Next Generation Science Standards. Each inquiry-based unit contains three lessons that progress upwards on Blooms Taxonomy and the Depth of Knowledge (DOK) chart. Online science curriculum for grades 4-8.

Are returns accepted?
Mosa Mack is an online curriculum provider that offers a free 30-day trial so parents may preview the curriculum before purchasing. Once a curriculum is purchased, returns cannot be made.

Muzology teaches math using expertly-developed music videos.

It’s a well known fact that music helps us learn. Muzology makes learning math as easy as singing along to your favorite songs.

No more boring explanations and repetitive drills. Muzology’s unique approach draws on brain science to teach foundational math topics using music videos that allow your child to learn at their own pace, easily grasp challenging math topics and have fun.

Suitable for pre-algebra students in grades 4-8 at all levels and abilities (including kids with IEPs), Muzology is also used as a math refresher for students in grades 8-10.

The Muzology learning platform also includes printable lyric sheets, sequential math quizzes, assignable playlists, and fun dashboards and badges that allow your child to track their own learning progress. Each subscription includes a student & parent account.

It’s fun, it’s easy and your child will LOVE it!

What phone number/email should parents contact for returns?
Parents can email info@muzology.com to start the return process.

ODP Business Solutions, LLC, an operating company of The ODP Corporation (NASDAQ:ODP), is a leading B2B provider of workplace and technology solutions, combining an extensive range of products and services with a national footprint and hundreds of experienced business advisors. As a trusted partner, ODP Business Solutions supports over 120,000 corporate clients with navigating the often complex needs of today’s business environment. From accessing comprehensive solutions and strategic alliances, to supply chain innovation and robust digital platforms, ODP Business Solutions helps customers achieve business results across every industry.

Refunds and Exchanges

Your complete satisfaction is our primary concern.

At ODP Business Solutions, we want to be sure that every purchase is the right one for You. If You are dissatisfied with Your purchase for any reason, You may return most items in their original packaging within 30 days of purchase for a replacement or full refund.

Exceptions:
  • Furniture, Computers and Business Machines with accessories in original packaging can be returned within 14 days after purchase for a full refund.
  • Opened Computers, Business Machines and Software (with accessories and original packaging) can be exchanged for the same item within 14 days of purchase.
  • Cleaning, Sanitation, Breakroom, Safety (including COVID test kits, personal protective equipment, masks, face coverings, face shields, gloves, goggles, gowns, thermometers), Facility, and other related products and supplies cannot be returned.
  • Special Order Products cannot be returned or exchanged. This includes items that are not stocked in one of our warehouses and/or are indicated as SPECIAL ORDER.

To place a return online, click on the Order Number under Order Tracking. Click on the Begin Return link on the Order Detail page to start the return process. For further assistance in processing your return online, or if the order does not have a Begin Return link, please contact the Technical Support Desk at 800.269.6888.

*Please Note: Multiple items may be submitted for return on a single Return Authorization, however, only one online Return Authorization may be submitted per order. If an additional return authorization is required, please contact Customer Care at 888.263.3423.

We sell educational curriculum, manipulatives, kits, games, and toys in all subjects and for all grade levels PK-12.

What is Rainbow Resource’s return policy?
To see Rainbow Resource’s return policy, please click here.

What phone number/email should parents contact for returns?
Parents can call 888-841-3456 or email info@rainbowresource.com to start the return process.

Readability’s mission is to provide a Personalized Reading Tutor for every child. Our award-winning app turns any phone or tablet into a virtual reading tutor. Our advanced technology listens as your child reads aloud. It prompts, corrects, and encourages in the same way a teacher would. Each book includes comprehension questions and a list of vocabulary words to practice. Our research-based approach is proven to dramatically improve a child’s reading and comprehension skills.
We’ve created an exclusive annual plan discounted by 67% for every StepUp Family. For just $79.99 (savings of $159) up to 3 family members can enjoy and learn with Readability for a full year.

For questions, assistance with the app or requests for refunds please contact support@readabilitytutor.com

Kids love learning through projects! Rock by Rock provides kids in all settings a Netflix-like library of on-demand projects that empower them to solve real-world challenges. Whether saving the rainforest or addressing issues of hunger or helping save elephants from extinction, each project empowers kids with online and hands-on learning. We provide all the lessons kids and families need to start a project with one click! No more wasted time planning and searching. Projects also feature experts from around the world who teach kids about careers and different ways they can use their passions in life.

What phone number/email should parents contact for returns?
Rock by Rock offers annual subscriptions to our project-based learning library. We offer a 15 day free trial. After purchasing an annual subscription, we offer a 15 day grace period where educators can receive a full refund. We do not offer refunds after our 15 day grace period. Parents can contact support@rockbyrock.com to start the return process.

What phone number/email can parents contact for support?
Parents can contact support@rockbyrock.com for support.

Scholastic is a leader in publishing and education for nearly 100 years, providing books, literary resources, and educational services for kids.
Grade level specific sets of books and reading materials
Specially curated sets of books and reading materials

What phone number/email should parents contact for returns?
Parents can call 1-800-724-2222, option 2 to start the return process.

School Specialty. From crayons to curriculum to comprehensive learning environments, we offer over 150,000 products thoughtfully designed to work together to elevate outcomes and transform not just schools, but students themselves.

What phone number/email should parents contact for returns?
Parents should call Kurt VanHandel (888-388-3224 ext. 5767) with School Specialty to initiate the return process, or to inquire about order status.

Once the returned item is received, how long will it take to receive a credit back to the scholarship account?
The funds will be returned to the account within 5 business days.

At STEM Training, our mission is to equip students with STEM skills to launch them into their future. Each Challenge is designed to incorporate not only all four STEM disciplines (Science, Technology, Engineering, and Mathematics) but essential skills like problem-solving, research, presentation, and critical thinking. We offer a monthly subscription service where you will receive a new Challenge each month. You can also custom-tailor the Challenges to your student’s needs and purchase them individually. So if your child is an innovator, scientist, programmer, or entrepreneur, we will help them develop the essential skills.

What phone number/email should parents contact for returns?
If you are dissatisfied with your purchase, please contact customerservice@stemtrainingchallenge.com.

What phone number/email can parents contact for support?
Parents can contact customerservice@stemtrainingchallenge.com for support.

Sundance Learning provides an extensive online catalog of engaging, mastery-based courses for students in grades 6-12. In addition to core curriculum, Sundance offers a wide range of tech electives on topics that students love including Adobe Creative Cloud Digital Art and Video Production, 2D/3D Animation, 3D Printing, Game Design, Minecraft STEAM Foundations, and more! Students can choose to purchase one course at a time or select our unlimited option and access as many courses as they want for one flat fee.

What phone number/email should parents contact for returns?
Returns must be made within 30 calendar days from the date received. To make a return please email lamarca@sundancelearning.com with your contact info, date purchased and course name that you would like to be returned

Timberdoodle delivers unique and innovative homeschooling items that are fun for kids and parents.

What phone number/email should parents contact for returns? Parents should call 800-478-0672 or email mail@timberdoodle.com to start the return process. Please mention if the item that is being returned is damaged or defective. The item can be returned within 30 days of purchase, but it must be in a resalable condition (no writing in the books, pages missing, etc.). More information can be found here: timberdoodle.com/pages/returns Once the returned item is received, how long will it take to receive a credit back to the scholarship account? Estimates are dependent on the time of year due to the size of the business at Timberdoodle. It can take anywhere from 3-10 business days most of the year, but the busy season can take 6 weeks for the return to process fully.

Time4Learning is an online education curriculum for PreK-12th grade that teaches math, language arts, science, social studies, and a number of high school electives. The Time4Learning interactive curriculum includes thousands of engaging lessons and activities that make learning fun! The self-paced curriculum allows students to log in and learn on their time. There are no schedules to follow. Students can work on different grade levels and even change levels at any time. Time4Learning also features an automated grading and recordkeeping system that saves you time and makes it easy to keep track of your child’s progress.

What phone number/email should parents contact for returns?
Parents can email support@time4learning.com or call 888-771-0914 to start the return process.

TippyTalk helps non-verbal people communicate. Our two-way picture-based messaging tool works for anyone with speech difficulties. The user taps on preset images or their own images using an iPad to create simple sentences that are read-aloud or sent as text messages to friends, family, teachers, or anyone in their community. It takes less than 5 minutes to set up and start messaging. Message recipients respond by sending audio or pictures or typed message using our TippyTalk Community App on any iOS or Android mobile device. This two-way communication through a private network is sets TippyTalk apart from other AAC systems.

What phone number/email should parents contact for returns?
Unconditional Return for 30 days, Email us at info@tippy-talk.com and request to have the account stopped. Please provide your name and phone number. For security, we will call to verify the account owner.

What phone number/email can parents contact for support?
Parents can contact info@tippy-talk.com for support.

TUNE into READING is committed to creating and delivering the fastest, most effective and affordable literacy, reading intervention, and language products for today’s education market for struggling readers.

What phone number/email should parents contact for returns?
Parents can call 888-357-8863 or email support@elpcorp.com to start the return process.

We Craft Box is an award winning monthly kids craft kit delivered to the home for kids ages 3-9. With a themed story, 4 or more coordinating crafts, easy to follow photo directions, and all materials included, that can be shared between 2 children, we’re helping busy families unplug from the screen and connect though creativity!

What phone number/email should parents contact for returns?
Parents can email hello@wecraftbox.com for questions on their order and initiate the return process.

Paint portraits with Frida Kahlo, create a zen garden with the Dalai Lama, build houses with Frank Lloyd Wright. Each monthly box comes with a biography from the NY Times Best-Selling “Who Was” series for ages 7-11 PLUS fun hands-on activities to spark curiosity and connect kids to their own possibilities.

If you find that Wonder Crate is not a fit for your child please let us know and we will refund you for any remaining boxes on your subscription (i.e. you signed up for 6 months and after the first month you want to cancel, you will be refunded for the remaining 5 months and only charged for the box that you received). Please contact us at info@wondercrate.net for any questions.

Reading Scholarship Vendors

CDW is a leading information technology products and expertise provider.

CDW has a 30 day return policy from the time the unit is received. For all returns, please reach out to Brendan Walker brenwal@cdw.com or (800) 800-4239, Option 2. Please include the CDW order number and Step-Up PO # on all return requests.

HP’s vision is to create technology that makes life better for everyone, everywhere — every person, every organization, and every community around the globe. This motivates us — inspires us — to do what we do. To make what we make. To invent, and to reinvent. To engineer experiences that amaze. We won’t stop pushing ahead, because you won’t stop pushing ahead. You’re reinventing how you work. How you play. How you live. With our technology, you’ll reinvent your world. HP offers world-class personal computers, printers, supplies and computer accessories at competitive prices.

What phone number/email should parents contact for returns?
Parents can call 1-800-888-0534 to start the return process, or for any questions about orders placed in MyScholarShop.

Since 1954, Lakeshore Learning Materials has been outfitting schools and educational programs across the country with innovative products, training and customized materials that span the curriculum. Our top-quality products are created by teachers for teachers to meet state and national standards in early childhood and elementary education. Plus, they reflect the latest research in teaching and child development.

How are in-store returns handled?
Lakeshore Learning no longer accepts returns at their retail locations. Please reach out to the number listed below to initiate the return process.

What phone number/email should parents contact for returns?
Lakeshore Customer Service Team can be reached via email: lakeshore@lakeshorelearning.com or phone 800-428-4414 (Monday to Friday 6am-6pm).

Once the returned item is received, how long will it take to receive a credit back to the scholarship account?
The parent’s account will be credited within 10 business days.

We sell educational curriculum, manipulatives, kits, games, and toys in all subjects and for all grade levels PK-12.

What is Rainbow Resource’s return policy?
To see Rainbow Resource’s return policy, please click here.

What phone number/email should parents contact for returns?
Parents can call 888-841-3456 or email info@rainbowresource.com to start the return process.

Readability’s mission is to provide a Personalized Reading Tutor for every child. Our award-winning app turns any phone or tablet into a virtual reading tutor. Our advanced technology listens as your child reads aloud. It prompts, corrects, and encourages in the same way a teacher would. Each book includes comprehension questions and a list of vocabulary words to practice. Our research-based approach is proven to dramatically improve a child’s reading and comprehension skills.
We’ve created an exclusive annual plan discounted by 67% for every StepUp Family. For just $79.99 (savings of $159) up to 3 family members can enjoy and learn with Readability for a full year.

For questions, assistance with the app or requests for refunds please contact support@readabilitytutor.com

Timberdoodle delivers unique and innovative homeschooling items that are fun for kids and parents.

What phone number/email should parents contact for returns? Parents should call 800-478-0672 or email mail@timberdoodle.com to start the return process. Please mention if the item that is being returned is damaged or defective. The item can be returned within 30 days of purchase, but it must be in a resalable condition (no writing in the books, pages missing, etc.). More information can be found here: timberdoodle.com/pages/returns Once the returned item is received, how long will it take to receive a credit back to the scholarship account? Estimates are dependent on the time of year due to the size of the business at Timberdoodle. It can take anywhere from 3-10 business days most of the year, but the busy season can take 6 weeks for the return to process fully.

TUNE into READING is committed to creating and delivering the fastest, most effective and affordable literacy, reading intervention, and language products for today’s education market for struggling readers.

What phone number/email should parents contact for returns?
Parents can call 888-357-8863 or email support@elpcorp.com to start the return process.