MyScholarShop
Vendors, Products & Return Policies
Art of Problem Solving (AoPS) is the leader in math education for high-performing students, offering online, in-person and blended learning programs for grades 2-12. Our materials are rigorous, engaging and challenging, providing learners with high ability and interest an opportunity to achieve exemplary outcomes.
We expanded to the elementary grades with our Beast Academy series, designed as the math curriculum we wish we had when we were kids. It teaches students how to think critically and understand the concepts behind the math calculations they’re performing. Engaging, comic-book style illustrations keep kids coming back for more, even as they grapple with some of the most rigorous math problems available anywhere. The series consists of four full years of curriculum for students in Grades 2 through 5 and includes a rich suite of online offerings.
Best Buy has the brands you know and love and the technology you need to empower, engage and support students along with services to help keep your technology up and running. We have a wide assortment of products including Chromebooks, laptops, tablets, and phones. We’ve got what you need to stay connected too like hotspots, routers and modems. We make it easy to use your technology with accessories like cables, keyboards, monitors, headphones, and desks and chairs. We make it easy to get your technology with fulfilment like in store and curbside pick up and home delivery.
How are in-store returns handled?
If it is within the first 14 days, the store can do an exchange or return. If the return is done in-store, the credit will go back into the parent’s account in standard processing time.
What phone number/email should parents contact for returns?
You can utilize the Edusupport@bestbuy.com inbox for the following reasons:
- Help submitting a return
- Lost Claim / Damaged
- Customer Doesn’t want / Wrong Item
- Checking the status of a return
- If the item has been received by our warehouse
- If credit has been given
- Approved / Denied / In process
You can utilize the Edusupport@bestbuy.com inbox for any other request (Outside of returns):
- Checking on the status of an order
- Tracking
- If it was placed
- If its home Delivery / when its scheduled
- Canceling an order (Can only cancel for the following reasons)
- Fraud (not guaranteed)
- In store pick up
- Home Delivery (if 3 days away)
- Updating addresses
Once the item is mailed back, how long will it take to receive a credit back to the scholarship account?
Once the item is received in the warehouse, and checked in, it should only take up to 48 hours for the credit to process.
One of the world’s leading suppliers of books, subscriptions, and media for education.
Items may be returned within 30 days of shipment. Items must be in new condition.
CDW is a leading information technology products and expertise provider.
CDW has a 30 day return policy from the time the unit is received. For all returns, please reach out to Brendan Walker brenwal@cdw.com or (312) 705-954. Please include the CDW order number and Step-Up PO # on all return requests.
Education publishing company that designs research-based print and online instructional materials, screens and assessments, and data management tools for students and educators.
What phone number/email should parents contact for returns?
Parents may contact our Customer Service department M-F 8:30-5pm at 800-225-0248. They will need to ask for a Return Materials Authorization # and provide some basic info on what they are returning. They will also need to complete the return form found on our website at here. Parents will need to indicate that the materials must be returned against the Step Up For Students account, since the parent did not purchase directly through Curriculum Associates and do not have their own individual account within our entry/finance systems.
Once the returned item is received, how long will it take to receive a credit back to the scholarship account?
If the item is received in “saleable” condition per our return policy found on the link provided above, it could take up to two weeks for the credit.
Dell provides technology solutions and products.
What phone number/email should parents contact for returns?
Dell Customer Care: 800-695-8133 or visit www.dell.com/customercare
What phone number/email can parents contact for support?
Dell Tech Support: 800-348-6147 or visit www.dell.com/support
Talking STEM Books and recordable stickers. Empowering little innovators.
These books are extra special – they can talk! Each hardcover book has hours of STEM content that can be brought to life with our Discover Talking Pen. The pen will not just read the book to you, but you’ll also hear characters talk, sound effects, music and more! Children as young as 2 can learn STEM concepts. Older children who can read still enjoy learning in a fun and engaging way.
Also: with the recordable stickers, you can turn any book into a talking book!
What phone number/email should parents contact for returns?
Parents can call Discover Talking Pen at 515-635-4814. There is also a one-year warranty on the Talking Pen product.
At Easy Peasy Science Labs and Fair we believe in providing hands on and exciting science kits, equipment and curriculum that naturally inspires your child to learn. Our science kits provide exciting labs that follow the scientific process. Each item we sell is hand selected and designed to catch your child’s interest and to be easy to use at home. Your child should be able to open one of our products and begin learning on the spot! Microscopes, coding robots, science kits, chemistry bundles, curriculum and even dissection subscription boxes are just a few of the items we sell.
What phone number/email should parents contact for returns?
Parents can call 352-363-1398 or email Easy Peasy Science at mcontact@easypeasysciencefair.com to start the return process.
FlagHouse is a premier global supplier of equipment and resources for PE & Recreation, and Special Needs.
What phone number/email should parents contact for returns?
Parents can contact Brooke Kessler at 800-793-7900 ext. 7522 to start the return process.
Once the item is mailed back and received by the vendor, how long will it take to receive a credit back to the scholarship account?
The process takes around 5-7 days. FlagHouse recommends that parents keep their tracking numbers so they can follow up.
Other notes:
To return or exchange merchandise, simply follow the directions on the packing slip enclosed with your order. To return items that were shipped by truck, please call 800-793-7900 x 7522. FlagHouse cannot accept the return of a software, bathing, hygiene, or feeding product unless it is in its unopened original packaging. Please understand that FlagHouse cannot cancel custom-made items in production, nor accept their return unless defective. A restocking fee of up to 20 percent may apply.
Fun and Function offers sensory therapy and other therapeutic products.
- Therapy swings
- Weighted vests and blankets
Our goal is 100% customer satisfaction. To make a return, please follow these easy steps within 90 days for a full refund on the product(s). The customer is responsible for the cost of return shipping. Returned items must be new and unused, in the original packaging. Any item returned within 90 days, that is not in resellable condition, will have a 20% restocking fee deducted from the refund. Additionally, any larger items that ship by truck that are returned will also have a 20% restocking fee deducted from the refund. Clearance items and oral products cannot be returned or exchanged.
- 1. Request a Return Authorization Number from support@funandfunction.com or call 1-800-231-6329. Briefly describe why you are returning the item(s) to help us track any issues.
- 2. Ship the item(s) to the special mailing address that will be provided to you along with the authorization number. Do not ship it elsewhere or your refund may be delayed. Properly pack the item(s) to arrive in good condition. Include your name, address, and authorization number on the outside of the box.
- 3. We refund your purchase once we receive the item in good, saleable condition. You will receive a refund within 4-5 business days after we receive the item.
* Exceptions Apply: Oral motor products, underwear and final sale products are non-returnable as indicated on those product pages. Selected items have a 30-day return policy, and/or a 20% restocking fee, as indicated on those product pages.
Offering high quality, modern assessments. We offer MAP® Growth™ assessments, untimed, online tests children may take at home. MAP Growth adapts to the student’s performance across grade-level, so every student gets a test that is tailored to them, whether they are working at, above or below grade-level (or even a mix of the three). Within days, parents receive detailed score reports (typically 30-60 pages) that tell them what their child knows and what they are ready to learn next, and how much academic growth is typical for students like their child.
HP’s vision is to create technology that makes life better for everyone, everywhere — every person, every organization, and every community around the globe. This motivates us — inspires us — to do what we do. To make what we make. To invent, and to reinvent. To engineer experiences that amaze. We won’t stop pushing ahead, because you won’t stop pushing ahead. You’re reinventing how you work. How you play. How you live. With our technology, you’ll reinvent your world. HP offers world-class personal computers, printers, supplies and computer accessories at competitive prices.
What phone number/email should parents contact for returns?
Parents can call 1-800-888-0534 to start the return process, or for any questions about orders placed in MyScholarShop.
Since 1954, Lakeshore Learning Materials has been outfitting schools and educational programs across the country with innovative products, training and customized materials that span the curriculum. Our top-quality products are created by teachers for teachers to meet state and national standards in early childhood and elementary education. Plus, they reflect the latest research in teaching and child development.
How are in-store returns handled?
Lakeshore Learning no longer accepts returns at their retail locations. Please reach out to the number listed below to initiate the return process.
What phone number/email should parents contact for returns?
Lakeshore Customer Service Team can be reached via email: lakeshore@lakeshorelearning.com or phone 800-428-4414 (Monday to Friday 6am-6pm).
Once the returned item is received, how long will it take to receive a credit back to the scholarship account?
The parent’s account will be credited within 10 business days.
Mango Languages is a self-paced language learning program designed to get learners speaking a language with confidence. Mango provides over 70 World Language and 21 ESL-learning options.
Are returns accepted?
Mango Languages does not support returns, but they do have a 30 day free trial on their website, mangolanguages.com.
Mosa Mack Science is a new award-winning resource built for the Next Generation Science Standards. Each inquiry-based unit contains three lessons that progress upwards on Blooms Taxonomy and the Depth of Knowledge (DOK) chart. Online science curriculum for grades 4-8.
Are returns accepted?
Mosa Mack is an online curriculum provider that offers a free 30-day trial so parents may preview the curriculum before purchasing. Once a curriculum is purchased, returns cannot be made.
Ever wonder why your students struggle with math yet know the words to ALL their favorite songs? Muzology’s award-winning, algebra-readiness platform uses music videos to make learning math fast, fun and easy. Developed by a team of learning experts, PhDs (Harvard & Oxford) and hit songwriters, Muzology presents challenging math skills and procedures in a clear and engaging way. The platform also contains formative assessments, dashboards and assignment features; can be used successfully in-class and remotely; and supports all Tiers of instruction including rapid remediation! Recognized by the National Science Foundation, US Department of Education, and SIIA, Muzology continues to win awards as one of the country’s most innovative, new learning solutions. Try it FREE!
What phone number/email should parents contact for returns?
Parents can email info@muzology.com to start the return process.
Office Depot, Inc. is a resource to help customers work better. We are a single source for everything customers need to be more productive, including the latest technology, core office supplies, facilities products, furniture, and school essentials. The company also provides a variety of services including copy and print, technical services, mailing and shipping.
What phone number/email should parents contact for returns?
Please do not return items to Office Depot retail locations, as their systems will not credit back your scholarship account properly. Parents should contact Office Depot’s customer service line at 1-888-777-4044 to begin the return process.
We sell educational curriculum, manipulatives, kits, games, and toys in all subjects and for all grade levels PK-12.
What is Rainbow Resource’s return policy?
To see Rainbow Resource’s return policy, please click here.
What phone number/email should parents contact for returns?
Parents can call 888-841-3456 or email info@rainbowresource.com to start the return process.
Scholastic is a leader in publishing and education for nearly 100 years, providing books, literary resources, and educational services for kids.
Grade level specific sets of books and reading materials
Specially curated sets of books and reading materials
What phone number/email should parents contact for returns?
Parents can call 1-800-724-2222, option 2 to start the return process.
School Specialty. From crayons to curriculum to comprehensive learning environments, we offer over 150,000 products thoughtfully designed to work together to elevate outcomes and transform not just schools, but students themselves.
What phone number/email should parents contact for returns?
Parents should call Kurt VanHandel (888-388-3224 ext. 5767) with School Specialty to initiate the return process, or to inquire about order status.
Once the returned item is received, how long will it take to receive a credit back to the scholarship account?
The funds will be returned to the account within 5 business days.
Timberdoodle delivers unique and innovative homeschooling items that are fun for kids and parents.
What phone number/email should parents contact for returns?
Parents should call 800-478-0672 or email mail.timberdoodle.com to start the return process. Please mention if the item that is being returned is damaged or defective. The item can be returned within 30 days of purchase, but it must be in a resalable condition (no writing in the books, pages missing, etc.). More information can be found here: timberdoodle.com/pages/returns
Once the returned item is received, how long will it take to receive a credit back to the scholarship account?
Estimates are dependent on the time of year due to the size of the business at Timberdoodle. It can take anywhere from 3-10 business days most of the year, but the busy season can take 6 weeks for the return to process fully.
Time4Learning is an online education curriculum for PreK-12th grade that teaches math, language arts, science, social studies, and a number of high school electives. The Time4Learning interactive curriculum includes thousands of engaging lessons and activities that make learning fun! The self-paced curriculum allows students to log in and learn on their time. There are no schedules to follow. Students can work on different grade levels and even change levels at any time. Time4Learning also features an automated grading and recordkeeping system that saves you time and makes it easy to keep track of your child’s progress.
What phone number/email should parents contact for returns?
Parents can email support@time4learning.com or call 888-771-0914 to start the return process.
TUNE into READING is committed to creating and delivering the fastest, most effective and affordable literacy, reading intervention, and language products for today’s education market for struggling readers.
What phone number/email should parents contact for returns?
Parents can call 888-357-8863 or email support@elpcorp.com to start the return process.
We Craft Box is an award winning monthly kids craft kit delivered to the home for kids ages 3-9. With a themed story, 4 or more coordinating crafts, easy to follow photo directions, and all materials included, that can be shared between 2 children, we’re helping busy families unplug from the screen and connect though creativity!
What phone number/email should parents contact for returns?
Parents can email hello@wecraftbox.com for questions on their order and initiate the return process.
