Who we are
At Corzic, we believe that music is more than just a hobby. That's why we are dedicated to providing students with the best possible musical instruments and only carry brands that we trust will help them get started on the right foot. We understand that a high-quality instrument can make a significant difference in a student's learning experience, which is why we pay close attention to the quality of every product we sell.
Guitars are our specialty and here's why. We're passionate about providing students with the most playable guitars possible. That's why we use cutting-edge technology like our Plek Machine to ensure that every instrument we sell is set up to perfection. The Plek machine is the industry's most advanced tool for guitar services, used to scan and adjust the eight and shape of each fret on a guitar.
At Corzic, we believe in putting you first. Our team is passionate about helping you find the perfect instrument to match your unique playing style and budget. We're dedicated to making sure you have an instrument that not only sounds great but also feels great to play. Choosing the right instrument can be overwhelming, which is why we take the time to listen to your needs and provide personalized recommendations. With our expertise and commitment to exceptional customer service, you can trust us to guide you towards the perfect musical instrument for you.
If you find you don’t love your sound, you may return most items in their original condition within 14 days of delivery. Upon arrival, our team will verify that your product has met the above criteria before issuing a full refund minus applicable shipping (for delivery and return) and handling charges, and a 5% re-stocking fee. When sending your item back to us, please make sure that it is packed to the same standards in which it was received, using all supplied packaging.
If the return is a result of our error (you received an incorrect or defective item, etc.), we will pay the return shipping cost.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We understand that sometimes you may need to return a product, and we are here to assist you in this process. Please reach out to firstname.lastname@example.org and include your SAS number along with the necessary details about the product you wish to return. In most cases, we will ask you to provide pictures of the product as well as the original packaging materials. Once we receive your inquiry, our team will respond promptly with detailed instructions on how to proceed with the return process.