Frequently Asked Questions

1. Your child must be 5 on or before September 1st if entering kindergarten, or 6 if entering first grade.

2. Families who qualify for the free or reduced-price lunch program may qualify for a scholarship. Or, if your family receives SNAP (food stamps), TANF, or FDPIR, the student may qualify.

Income guidelines are listed under How the Scholarship Works in the For Parents tab.

If you have any further questions please contact us at 1-877-735-7837. You may also reach out to us via online chat on our website, if you prefer.

Students who qualify may receive up to $6,519 for Kindergarten–5th grade, $6,815 for 6th-8th grade and $7,111 for 9th-12th grade for the 2018-19 school year for private school tuition and fees OR $750 to help cover transportation to a public school in another county/district.

4 Call us at 1-877-735-7837 English, Spanish and Creole speaking agents are available to assist you. You may also reach out to us via online chat on our website, if you prefer.

Contact Center Hours:  Monday - Friday 8:30 a.m. to 4:30 p.m.

É To contact us via email (families): FTC questions: info@stepupforstudents.org. Gardiner Scholarship questions: gardiner@sufs.org.

É For Gardiner Scholarship providers and questions regarding reimbursement: gardinerpayments@sufs.org.

Do you have a concern about a private school participating in the Florida Tax Credit or Gardiner scholarship programs? Please submit your concern to the Florida Department of Education by clicking here.

É Do you have a concern about the potential misuse of this program that is not regarding a participating private school? Email us at concerns@sufs.org.

Address: Step Up For Students P.O. Box 54429 Jacksonville, FL 32245-4367

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