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FAQs

Step Up For Students will be closed on Friday, July 3rd.

We will resume normal business hours on Monday, July 6th.

Can I use FES-UA funds to pay for my pre-K student’s private school tuition and fees?

Yes. FES-UA funds may be used to cover preschool tuition and fees at an eligible private school.


More Questions? We are here for you.

Connect with one of our live chat agents, or call us at 1 (877) 735-7837. Our team is available Monday–Friday, 8:00 a.m.–5:00 p.m. ET.

Additionally, you can view helpful resources online at our Help Center.

Security Reminder:
Step Up For Students (SUFS) will never ask for your SUFS account credentials or banking information by phone, text or email. Using third-party services to access your account violates our user agreement and may expose your data.

Questions? Call 1 (877) 735-7837 or email [email protected].

Visit our Security Center to learn more.
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