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Step Up For Students will be closed on Friday, July 3rd.

We will resume normal business hours on Monday, July 6th.

Do you have questions about the updated policy for which professionals can document your student’s Unique Abilities (FES-UA) diagnosis? We’ve put together some answers to your questions below:

Q: Who can sign or validate my student’s diagnosis documentation?
A: When submitting diagnosis documentation for Unique Abilities (FES-UA) eligibility, it must be signed by one of the following licensed professionals:

  • A Florida-licensed physician or a physician licensed in another U.S. state or territory
  • A Florida-licensed physician assistant (PA) who is legally authorized to sign or certify documentation on behalf of a Florida-licensed physician
  • A Florida-licensed Autonomous Advanced Practice Registered Nurse (APRN)
  • A Florida-licensed psychologist

Q: What’s changed with this policy?
A: Diagnosis documentation can now be signed by a qualified physician assistant on behalf of a physician. This update provides families with more flexibility when obtaining documentation.

Q: My application is on hold because my documentation was signed by a physician assistant. What should I do?
A: You may now be able to move forward under the updated policy.

  • If your application is on hold, please re-upload your diagnosis documentation in EMA.

Important: Applications on hold will not be automatically re-reviewed. You must re-upload the documentation for it to be reviewed under the updated guidelines.

Q: Where can I upload updated documentation?
A: You can upload your updated diagnosis documentation directly in your student’s application through EMA.

Q: What should I do if I have questions?
A: If you need help or have questions about your documentation, please reach out to our support team at (877) 735-7837 for assistance.


More Questions? We are here for you.

Connect with one of our live chat agents, or call us at 1 (877) 735-7837. Our team is available Monday–Friday, 8:00 a.m.–5:00 p.m. ET.

Additionally, you can view helpful resources online at our Help Center.

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