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Do you have questions about Step Up’s new family, provider, or school handbooks — or our updated purchasing guides? Explore the information below for helpful guidance and answers to your questions about these resources, along with other useful content available on our website:

For an overview of what’s changed in all of Step Up’s program handbooks (guardian, provider and schools) as well as our Private School/PEP Purchasing Guide:

Take a look at these resources using these helpful links:

And for a look at what’s new in the FES-UA Purchasing Guide as well as a link to the new guide itself, use these links:


More Questions? We are here for you.

Connect with one of our live chat agents, or call us at 1 (877) 735-7837. Our team is available Monday–Friday, 8:00 a.m.–5:00 p.m. ET.

Additionally, you can view helpful resources online at our Help Center.

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