CONTACT US

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Service Center Normal Hours of Operation
Monday – Friday
8 a.m. – 5 p.m. ET (Income-based, Gardiner, Hope and Reading Scholarships)
8:30 a.m. – 4:30 p.m. ET (All Schools and All Providers)

Please take note of our adjusted hours for November:

Wednesday, Nov. 18: Our Provider Relations team (for schools and providers) will be available from 9:30 a.m. – 4:30 p.m. ET. (All other teams maintain normal hours)

Thursday, Nov. 19: Our E-Services (online chat) team will be unavailable from 11 a.m. – 12 p.m. ET. (All other teams maintain normal hours)

Wednesday, Nov. 25: Our Provider Relations (for schools and providers) and E-Services (online chat) teams will be unavailable starting at Noon ET.

Thursday, Nov. 26 and Friday, Nov. 27: Step Up For Students offices are closed for the Thanksgiving holiday.

PARENTS

Income-based Scholarships

4 1-877-735-7837 É info@stepupforstudents.org

For Frequently Asked Questions: FTC Scholarship FAQs

Gardiner Scholarship

4 1-877-735-7837 É gardiner@stepupforstudents.org

If you have a system/IT related issue, please include a screenshot of your issue.

For Frequently Asked Questions: Gardiner Scholarship FAQs

Hope Scholarship

4 1-877-735-7837
É hope@sufs.org

For Frequently Asked Questions:
Hope Frequently Asked Questions

Reading Scholarship Accounts

4 1-877-735-7837
É reading@sufs.org

For more information:
How the Reading Scholarship Accounts Work

SCHOOLS & PROVIDERS

Florida Tax Credit Scholarship

4 1-877-735-7837 É enrollment@sufs.org

Gardiner Scholarship

4 1-877-735-7837 É gardinerpayments@sufs.org
Live chat is only available for parents and families at this time.

Hope Scholarship

4 1-877-735-7837 É hopeenrollment@sufs.org

Reading Scholarship Accounts

4 1-877-735-7837 É readingprovider@sufs.org

CONCERNS

To report a concern about the potential misuse of either the Tax Credit, Gardiner, Hope, or Reading Scholarship Programs, please email your concern to:
É concerns@sufs.org

If you have a concern about a private school, please email your concern to:
É schoolchoice@fldoe.org

Note: We cannot take concerns over the phone.

HUMAN RESOURCES

For employment verification please send your requests to: É klaw@sufs.org

For employment opportunities click here.

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