CONTACT US

Service Center Normal Hours of Operation
Monday – Friday
8 a.m. – 8 p.m. EST (Income-based, Hope and Reading Scholarships)
8:30 a.m. – 4:30 p.m. EST (Gardiner Scholarship, All Schools and All Providers)

Alert: Service hour changes on Fridays in May

The COVID-19 pandemic has brought with it a multitude of challenges. One being the balance of work and personal life. As you know, our staff is fully remote and are working around the clock to serve our families and schools while also handling schooling, child-care and other responsibilities. Making sure our staff is taken care of both physically and mentally is of utmost importance because we believe that a happier employee will give happier service. Because of this, Step Up For Students has decided to close at Noon EST for the upcoming three Fridays (May 15, May 22, and May 29) to allow our staff to care for themselves and their families. We appreciate your understanding and support and we look forward to serving you!

PARENTS

Income-based Scholarships

4 1-877-735-7837 É info@stepupforstudents.org

For Frequently Asked Questions: FTC Scholarship FAQs

Gardiner Scholarship

4 1-877-735-7837 É gardiner@stepupforstudents.org

If you have a system/IT related issue, please include a screenshot of your issue.

For Frequently Asked Questions: Gardiner Scholarship FAQs

Hope Scholarship

4 1-877-735-7837
É hope@sufs.org

For Frequently Asked Questions:
Hope Frequently Asked Questions

Reading Scholarship Accounts

4 1-877-735-7837
É reading@sufs.org

For more information:
How the Reading Scholarship Accounts Work

SCHOOLS & PROVIDERS

Florida Tax Credit Scholarship

4 1-877-735-7837 É enrollment@sufs.org

Gardiner Scholarship

4 1-877-735-7837 É gardinerpayments@sufs.org
Live chat is only available for parents and families at this time.

Hope Scholarship

4 1-877-735-7837 É hopeenrollment@sufs.org

Reading Scholarship Accounts

4 1-877-735-7837 É readingprovider@sufs.org

CONCERNS

To report a concern about the potential misuse of either the Tax Credit, Gardiner, Hope, or Reading Scholarship Programs, please email your concern to:
É concerns@sufs.org

If you have a concern about a private school, please email your concern to:
É schoolchoice@fldoe.org

Note: We cannot take concerns over the phone.

HUMAN RESOURCES

For employment verification please send your requests to: É klaw@sufs.org

For employment opportunities click here.

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