Service Center Normal Hours of Operation
Monday – Friday
8 a.m. – 8 p.m. EST (Income-based, Hope and Reading Scholarships)
8:30 a.m. – 4:30 p.m. EST (Gardiner Scholarship, All Schools and All Providers)
Alert: Service hour changes on Fridays in May
The COVID-19 pandemic has brought with it a multitude of challenges. One being the balance of work and personal life. As you know, our staff is fully remote and are working around the clock to serve our families and schools while also handling schooling, child-care and other responsibilities. Making sure our staff is taken care of both physically and mentally is of utmost importance because we believe that a happier employee will give happier service. Because of this, Step Up For Students has decided to close at Noon EST for the upcoming three Fridays (May 15, May 22, and May 29) to allow our staff to care for themselves and their families. We appreciate your understanding and support and we look forward to serving you!