CONTACT US
Service Center Normal Hours of Operation
Monday – Friday
8 a.m. – 6:30 p.m. ET (Income-based, Gardiner, Hope and Reading Scholarships)
8:30 a.m. – 4:30 p.m. ET (All Schools and All Providers)
Due to increased volume to our site, you may experience issues logging in to your Step Up account. Please continue to check back. We apologize for the inconvenience and appreciate your patience.
Please note: When creating or logging in to your Step Up For Students account we strongly recommend using Google Chrome.
PARENTS
Income-based Scholarships
4 1-877-735-7837 É info@stepupforstudents.org
For Frequently Asked Questions: FTC Scholarship FAQs
Gardiner Scholarship
4 1-877-735-7837 É gardiner@stepupforstudents.org
If you have a system/IT related issue, please include a screenshot of your issue.
For Frequently Asked Questions: Gardiner Scholarship FAQs
Hope Scholarship
4 1-877-735-7837
É hope@sufs.org
For Frequently Asked Questions:
Hope Frequently Asked Questions
Reading Scholarship Accounts
4 1-877-735-7837
É reading@sufs.org
For more information:
How the Reading Scholarship Accounts Work
SCHOOLS & PROVIDERS
Florida Tax Credit Scholarship
4 1-877-735-7837 É enrollment@sufs.org
Gardiner Scholarship
4 1-877-735-7837 É gardinerpayments@sufs.org
Live chat is only available for parents and families at this time.
Hope Scholarship
4 1-877-735-7837 É hopeenrollment@sufs.org
Reading Scholarship Accounts
4 1-877-735-7837 É readingprovider@sufs.org
CONCERNS
To report a concern about the potential misuse of either the Tax Credit, Gardiner, Hope, or Reading Scholarship Programs, please email your concern to:
É concerns@sufs.org
If you have a concern about a private school, please email your concern to:
É schoolchoice@fldoe.org
Note: We cannot take concerns over the phone.
HUMAN RESOURCES
For employment verification please send your requests to: É klaw@sufs.org
For employment opportunities click here.
Have a specific question? To contact a few of our departments:
Development
Provider Relations
Marketing & Advancement
Office of Student Learning
Policy & Public Affairs
For Media Inquiries
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