Do you have questions about Step Up’s new family, provider, or school handbooks — or our updated purchasing guides? Explore the information below for helpful guidance and answers to your questions about these resources, along with other useful content available on our website:
For an overview of what’s changed in all of Step Up’s program handbooks (guardian, provider and schools) as well as our Private School/PEP Purchasing Guide:
Take a look at these resources using these helpful links:
And for a look at what’s new in the FES-UA Purchasing Guide as well as a link to the new guide itself, use these links:
More Questions? We are here for you.
Connect with one of our live chat agents, or call us at 1 (877) 735-7837. Our team is available Monday–Friday, 8:00 a.m.–5:00 p.m. ET.
Additionally, you can view helpful resources online at our Help Center.








