My new student doesn’t have access to MyScholarShop. Why not, and how long does it take to get access?
It typically takes approximately 7 business days after a child has been funded for their account to be activated in MyScholarShop.
If your student’s account has not been created/activated within 7 business days, please contact our support team.
More Questions? We are here for you.
Connect with one of our live chat agents, or call us at 1 (877) 735-7837. Our team is available Monday–Friday, 8:00 a.m.–5:00 p.m. ET.
Additionally, you can view helpful resources online at our Help Center.