With Tower Garden, it's not just about knowledge — it's about nourishing both minds and bodies. By growing their own fresh and nutritious produce, students develop a deeper appreciation for the food they eat and the impact it has on their well-being. As they witness the growth of vibrant greens, succulent herbs, and juicy fruits, they'll be inspired to make healthier choices and develop lifelong habits that promote wellness.
Return Policy
General Return Information
If a customer mistakenly orders the wrong items and wishes to return them, they will be responsible for covering the return shipping costs. Please contact our Customer Care team either via email [email protected] or phone 866-235-0414 for further instructions on how to proceed with your return.
In accordance with our shipping guidelines, pH adjusters are non-returnable due to their classification as corrosive liquids.
Tower Garden HOME and Tower Garden FLEX
We accept returns of Tower Gardens within 90 days of purchase. Prior approval and a prepaid return shipping label from Tower Garden are required. You must ship the Tower Garden within 10 days of receiving the return label. Returns must include all original parts except the liquid starters (pH kit, pH tester, and Mineral Blend). A $75 fee will be deducted from the refund, which will be issued once the return is received and processed by our warehouse. Refunds will be applied to the original payment method only. Returns are not accepted after 90 days from the order date.
Community Garden
Please contact Tower Garden customer care for further information. 1-866-235-0414
LED Grow Lights
LED Grow Lights can be returned within 90 days of purchase. Prior approval and a prepaid return shipping label from Tower Garden are required. You must ship the LED Grow Lights within 10 days of receiving the return label. Returns must include all original parts, including lamps. A $75 fee will be deducted from the refund, which will be issued once the return is received and processed by our warehouse. Refunds will be applied to the original payment method only. Returns are not accepted after 90 days from the order date.
Extension Kits
Extension Kits can be returned within 90 days of purchase. Prior approval and a prepaid return shipping label from Tower Garden are required. You must ship the extension kit within 10 days of receiving the return label. Returns must include all original parts. A $15 fee will be deducted from the refund. Refunds will be issued once the return is received and processed by our warehouse and will be applied to the original payment method only. Returns are not accepted after 90 days from the order date.
Dolly
Dolly returns are accepted within 90 days of purchase. Prior approval and a prepaid return shipping label from Tower Garden are required. You must ship the dolly within 10 days of receiving the return label. Returns must include all original parts. A $25 fee will be deducted from the refund. Refunds will be issued once the return is received and processed by our warehouse and will be applied to the original payment method only. Returns are not accepted after 90 days from the order date.
Support Cages
Support Cages can be returned within 90 days of purchase. Prior approval and a prepaid return shipping label from Tower Garden are required. You must ship the support cage within 10 days of receiving the return label. A $20 fee will be deducted from the refund. Refunds will be issued once the return is received and processed by our warehouse and will be applied to the original payment method only. Returns are not accepted after 90 days from the order date.
Germinator
Germinators can be returned within 90 days of purchase. Prior approval and a prepaid return shipping label from Tower Garden are required. You must ship the germinator within 10 days of receiving the return label. A $15 fee will be deducted from the refund. Refunds will be issued once the return is received and processed by our warehouse and will be applied to the original payment method only. Returns are not accepted after 90 days from the order date.
Supplies
All other supplies not listed in our return policy can not be returned and are not refundable.