Vendor and Product Information

Vendor Type
  • All Vendors
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  • FES-UA
  • FTC
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  • PEP

Product Request Forms

Vendor Request Forms

National Autism Resources

We are excited to serve the Step Up for Students community! Our tools are designed to help students understand what is expected of them in class, build communication skills, manage behavior positively, and support learning. Our advisory board includes an award winning author, former LAUSD teacher of the year, adults on the spectrum, and therapists with over 30 years of experience working with individuals on the spectrum. We offer curriculum, games and kits for behavior support, visual supports, social skills, life skills, and reading. As well as sensory tools including swings, weighted blankets, sensory toys and more.

We have several free resources for families including: iTalkDoc app - this app is designed to help individuals communicate with healthcare and first responders when under stress and Autism Acceptance Coloring Sheets - to help you celebrate Autism Acceptance. We’ve also written several articles based on common parent questions including: What is brushing therapy? How do I create a calming area? How do fidgets help learning? Why is my child chewing on everything? How much weight should a weighted blanket have?

Return Policy

If You're Not Happy We're Not Happy! Your satisfaction is our goal. We want to assist you in finding the best products and information to meet your needs.

You may return most new, unopened items within 60 days of delivery for a full refund, refunds do not include shipping costs. For a refund we ask that items be:

  1. Returned in their original packaging and in like new condition. We will ship these items to someone else so if you send it back please make sure that you yourself would feel happy to receive it!
  2. Include a copy of your packing slip inside the return.
  3. Mail your return to:
    National Autism Resources
    Attn: Customer Returns
    695 Maple Ridge Br.
    Forsyth, MO 65653

Please allow 3-5 business days for us to process your return once we receive it. If you have any questions- call us at (877) 249-2393. We’re here to help!

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Oak Meadow

Are you looking for a hands-on education that lets students experience their learning on multiple levels? Oak Meadow’s secular, book-based preK-12 curriculum is designed to give independent learners choices and opportunities for meaningful learning experiences. Oak Meadow incorporates elements of project-based, place-based, and experiential learning with creative activities to capture the interest of all types of learners.

  • Our curriculum covers the four core subjects—English, math, science, and social studies– and is available for preschool through 12th grade.
  • You can buy a full grade-level package, choose a single subject package, or select items ala cart. 
  • Our curriculum aligns with state standards while at the same time allowing families to modify and adjust the lessons to meet their learning styles, needs, and interests.

Return Policy

You have a 30-day evaluation period after your curriculum arrives to examine it carefully and determine if it is the right fit for you and your children.

If you decide during this 30-day period that you wish to return any of your course materials, please submit this form:

Once received at Oak Meadow, we'll issue you a refund, minus the 10% restocking fee, within 5 business days. Returned items must be received in like-new condition and not written or colored in, or highlighted. We don't refund shipping and handling charges.

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ODP Business Solutions, LLC

ODP Business Solutions, LLC, an operating company of The ODP Corporation (NASDAQ:ODP), is a leading B2B provider of workplace and technology solutions, combining an extensive range of products and services with a national footprint and hundreds of experienced business advisors. As a trusted partner, ODP Business Solutions supports over 120,000 corporate clients with navigating the often complex needs of today’s business environment. From accessing comprehensive solutions and strategic alliances, to supply chain innovation and robust digital platforms, ODP Business Solutions helps customers achieve business results across every industry.

Return Policy

Refunds and Exchanges

Your complete satisfaction is our primary concern.

At ODP Business Solutions, we want to be sure that every purchase is the right one for You. If You are dissatisfied with Your purchase for any reason, You may return most items in their original packaging within 30 days of purchase for a replacement or full refund.

  • Furniture, Computers and Business Machines with accessories in original packaging can be returned within 14 days after purchase for a full refund.
  • Opened Computers, Business Machines and Software (with accessories and original packaging) can be exchanged for the same item within 14 days of purchase.
  • Cleaning, Sanitation, Breakroom, Safety (including COVID test kits, personal protective equipment, masks, face coverings, face shields, gloves, goggles, gowns, thermometers), Facility, and other related products and supplies cannot be returned.
  • Special Order Products cannot be returned or exchanged. This includes items that are not stocked in one of our warehouses and/or are indicated as SPECIAL ORDER.

To place a return online, click on the Order Number under Order Tracking. Click on the Begin Return link on the Order Detail page to start the return process. For further assistance in processing your return online, or if the order does not have a Begin Return link, please contact Strategic Support at 800-279-1528 or email them at [email protected].

*Please Note: Multiple items may be submitted for return on a single Return Authorization, however, only one online Return Authorization may be submitted per order. If an additional return authorization is required, please contact Strategic Support at 800-279-1528 or email them at [email protected].

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OnFire Learning

Welcome to On Fire Learning! We are proud to offer a wide range of courses for grades K-12. Our comprehensive and self-sustained curriculum ensures that you have everything you need, without the need for external textbooks. With our self-paced courses, you have the freedom to learn at your own speed, enabling you to progress as quickly as you desire. Accessible anytime and anywhere, On Fire Learning is here to empower your education. Join us today and let's ignite your potential!

Return Policy

30-Day Course Return Policy:

We want you to be completely satisfied with your online course purchase. If for any reason you are not, we offer a 30-day return policy. Here are the details:

  1. Timeframe: You have 30 days from the date of purchase to request a return.
  2. Refund Process: To initiate a return, please contact our customer support team within the 30-day period. They will guide you through the return process and provide any necessary instructions.
  3. Course Access: Upon receiving a refund, your access to the course will be revoked.

Please note that this return policy is subject to our terms and conditions. We reserve the right to modify or update this policy at any time. If you have any questions or concerns, please contact our customer support team for assistance.

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OptimaEd brings students a unique learning experience in the Metaverse world – merging community connection and virtual learning together. Through OptimaEd’s distinctive learning environment, Step Up for Students recipients can explore the exciting opportunities we provide for families: 

VR Explorations: Here, students can immerse themselves in virtual reality and embark on captivating adventures. From ancient civilizations to outer space, our VR explorations transport students to new worlds, fostering a sense of wonder and curiosity. 

VR Courses: Optima Academy offers state-approved online on-demand courses, and we are thrilled to extend this opportunity to scholarship recipients through Step Up for Students. To explore the available courses and their descriptions, kindly visit the course listings and descriptions page HERE. We also offer a Content Creator Course and an Essentials to Everyday Life Skills Course. 

For more information regarding the on-demand courses and the enrollment process, please visit us HERE. 

"If you have any questions, need assistance with our products, please contact us at [email protected].

Refund Policy

Exploration-only Subscriptions: Following the receipt of their credentials, a scholar has a 3-day grace period during which he or she may request a refund.

Exploration Subscription with Headset Purchase: Following the receipt of their credentials and their headset, a scholar has a 3-day grace period during which he or she may request a refund.

Refunds only apply to Exploration Subscriptions, not headsets. Exceptions for headset returns and refunds may be requested but cannot be guaranteed and are subject to a restocking fee.

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Outschool is an online learning platform that empowers kids ages 3–18 to learn on their own terms with the widest variety of teachers, topics, and classes to suit any interest or academic need. Founded in 2015, Outschool partners with vetted, diverse, expert teachers to give kids everywhere greater access to high-quality education.  Today, Outschool offers more than 140,000 online classes to more than 1 million learners in 196 countries worldwide.

You can find "Flex" Classes in My Scholar Shop. These flexible schedule (“flex”) classes, don’t rely on live meetings. In a Flex Class format, teachers conduct the class by posting in the Outschool classroom and engaging with learners asynchronously. Flex classes run for a minimum of one week.

Return Policy

You can learn more about Outschool's refund policy here:

Please contact [email protected] for help completing your return.

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PaperPie is a PaperPie Brand Partner (formerly Usborne Books & More) offering Usborne books, Kane Miller books, Learning Wrap-Ups & SmartLab Toys.

• Entertaining & friendly non-fiction
• Subjects presented with unusual clarity & conciseness
• Many “hands-on” projects included to “test” concepts
• Puzzles interspersed for problem-solving & comprehension
• Pictures/diagrams to help “see” inside or how things work
• Many are internet-linked for further info

Kane Miller are award-winning books from around the world.

SmartLab Toys inspire creative thinking and provide opportunities for children & adults to learn & play together.

Learning Wrap-Ups = hands-on learning.

Return Policy

Returns must be completed within 30 days. To start the return process…

  1. Fill out the Returns Form completely:
  2. Email completed form to: [email protected]
  3. Package your books thoroughly so they do not get damaged in shipment.
    NOTE: Books must be received in new/undamaged condition to receive credit.
  4. Mail returns directly to the warehouse:

Contact Phone Number: (218) 744-2136

EDC Publishing – Returns Dept.
(Becky Dean - E0699)
5402 S. 122nd East Ave
Tulsa, OK 74146

Customers are responsible for all return shipping charges. Returns may be sent Media Mail via the USPS.

Once returns are received at the warehouse, we will credit back SUFS. NOTE: Returns are never credited back to individuals – only to SUFS to credit back your SUFS account.

Please allow 2-3 weeks for processing. Thanks.

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Play Piper, LLC

We founded Piper in 2014 with a simple vision: to create experiences around learning with technology that are hands-on, effective, and fun. Since then, Piper has grown into an award-winning EdTech company based in San Francisco, CA committed to providing quality STEAM educational opportunities to students around the globe.

We offer two product lines including Piper Computer and Piper Make.  Each have robust resources for teachers or parents.  The programs are designed to be student led as instructions are part of the experience!  Students enjoy the experience and are able to follow fairly complex instructions as we provide the instructions in a Minecraft like world.

Piper is a great place to start learning about computer science, whether the student is in 3rd grade or in high school.  Piper builds confidence around electronics and coding, we show students how technology is built from the inside.

Return Policy

We offer returns for product refunds within 30 days as long as the item is in full and unopened. Customers will not be refunded for original cost of shipping and are responsible for return shipping costs. International Customers will not be refunded on local customs and taxes.
Please ensure that the kit has all parts and contact [email protected] to arrange a return.

To complete your return, we require a receipt or proof of purchase.

REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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PRIDE Publishing LLC

The PRIDE Reading Program is a targeted Intervention using the Orton-Gillingham method based on the science of reading to ensure children overcome specific challenges and make substantial progress in reading, writing, spelling, and comprehension.  Our engaging methods captivate children’s interest, fostering a love for reading and writing through interactive learning experiences. PRIDE Reading Program uses an easy-to-follow, scripted Teaching Guide that will walk you through each skill and how to teach it, making this curriculum ideal for your homeschool and reading intervention. You do not have to develop lesson plans or do any preparation. It’s a completely ‘done for you’ curriculum.

Return Policy

In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team will inspect your returned products and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

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Prodigies Music

Prodigies Music is an online music curriculum that offers music lessons to ages PreK - 5th grade. The membership includes over 800 video lessons, along with printable sheet music, workbooks, lesson plans, and more. 

Our colorful approach to music makes music lessons fun and engaging for young learners. Our lessons cover general music (music theory) which students can practice using deskbells, a xylophone, piano, our free Prodigies Bells app, and/or hand-signs. We also have lessons for recorder and ukulele for older students. 

Our lessons can be streamed through our website or the Prodigies app, available on iOS, Android, Roku TV and Fire TV. 

Return Policy

For the yearly membership, we offer a 14-Day return window for a full refund. For physical goods that are shipped to customers, we offer a 30-day return window, from the day your order was delivered. 

Please contact [email protected] to request a refund or call 302-307-1997. 

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