4 Call us at 1-877-735-7837
English, Spanish and Creole speaking agents are available to assist you.
You may also reach out to us via online chat on our website, if you prefer.
Contact Center Hours:
Monday - Friday 8:30 a.m. to 4:30 p.m.
É To contact us via email (families):
FTC questions: firstname.lastname@example.org.
Gardiner Scholarship questions (PLSA): email@example.com.
É For Gardiner Scholarship providers and questions regarding reimbursement:
Do you have a concern about a private school participating in the Florida Tax Credit or Gardiner scholarship programs? Please submit your concern to the Florida Department of Education by clicking here.
É Do you have a concern about the potential misuse of this program that is not regarding a participating private school? Email us at firstname.lastname@example.org.
Step Up For Students
P.O. Box 54429
Jacksonville, FL 32245-4367